At Excellence in Dental Care, your privacy matters. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website, communicate with our office, or receive care from our team

We are committed to maintaining the confidentiality of your information and handling it with care, transparency, and integrity.

Information We Collect

We may collect personal information in the following ways:

Information You Provide Voluntarily

• Name
• Email Address
• Phone Number
• Appointment requests or inquiries
• Health-related information shared through secure forms
• Payment or billing-related details (processed through secure third-party providers)

When you visit our website, certain information may be collected automatically, including:

Information Collected Automatically

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Referring URLs

This information helps us improve site performance, security, and user experience.

How We Use Your Information

Your information may be used to:

• Respond to inquiries and appointment requests
• Provide dental care and related services
• Communicate important updates or confirmations
• Improve our website and services
• Comply with legal, regulatory, and professional obligations
• Process payments and insurance-related activities when applicable

We only use your information in ways that are relevant, appropriate, and necessary to serve you.

Protection of Health Information (HIPAA)

We take the privacy of your health information seriously. Any protected health information (PHI) is handled in compliance with applicable privacy and security regulations, including HIPAA where required.

A separate Notice of Privacy Practices may be provided in our office that outlines how medical information may be used and disclosed in greater detail.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

• Enhance site functionality
• Analyze traffic and performance
• Improve user experience

You can choose to disable cookies through your browser settings. Doing so may affect how certain features of the site function.

Sharing of Information

We do not sell or rent your personal information.

Information may be shared only when necessary:

• With trusted third-party service providers who assist with website operations, communications, or payment processing
• To comply with legal requirements or protect the rights, safety, or property of our patients, practice, or others

All third-party partners are expected to maintain appropriate privacy and security standards.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure.

While no system is completely secure, we continually review and enhance our security practices to maintain the highest level of protection possible.

Your Rights & Choices

You may:

• Request access to or correction of your personal information
• Opt out of non-essential communications
• Ask questions about how your information is used

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies separately.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Excellence in Dental Care

3706 West 12th Ave Hialeah, FL 33012

305-557-6661

front@excellentdentalcare.com

We take accessibility seriously and will make every reasonable effort to respond promptly and address concerns in a timely manner.